Frequently Asked Questions
We’ve compiled answers to common questions about our services, processes, policies, and terms to help you understand how we work and serve you better.
Yes, the entire process can be completed online. Simply submit your documents through our secure portal, and we will guide you through the process.
We offer: • Personal Accounts: For individual banking and investment needs. • Corporate Accounts: Tailored solutions for businesses. • Offshore Accounts: Designed for international transactions and tax efficiency.
To open an account, complete the online application form on our website and submit the required documentation, such as identification and proof of address. For assistance, contact our support team.
Our e-banking platform is operational 24/7, enabling you to manage your accounts anytime. For client services, our team is available Monday to Friday, 9:00 AM to 5:00 PM (HKT).
We provide a wide range of services, including: • E-banking: For personal and corporate accounts. • Offshore fund transfers: Secure international transactions. • Investment management: Customized portfolio management. • Estate and inheritance fund processing: Seamless handling of inheritance funds. • DPS (Deposit Pension Scheme): Retirement-focused saving options. • FDR (Fixed Deposit Receipts): Fixed-term, high-yield investment instruments.
Capital Asset Management (Hong Kong) is a premier multi-asset wealth management firm and financial services provider. We specialize in secure e-banking, investment management, offshore fund transfers, and inheritance estate processing. As an independent investment boutique, we pride ourselves on offering personalized, flexible financial solutions tailored to meet the unique needs of each client. Our expertise lies in crafting and managing diversified, high-quality investment portfolios across various asset classes, ensuring optimal returns while managing risks. With a commitment to trust, transparency, and client-centric strategies, Capital Asset Management has earned a reputation as a reliable partner in wealth management.
You can log in to your account through our website using your username and password. For added security, two-factor authentication is required.
Use the "Forgot Password" option on the login page to reset your password. A verification code will be sent to your registered email or mobile number.
The default daily transaction limits are: • ATM withdrawals: USD $3,000. • POS purchases: USD $5,000. • Online purchases: USD $2,500. These limits can be adjusted upon request, subject to approval.
To make an international transfer: 1. Log in to your e-banking account. 2. Go to the "Transfer" section and select "Wire Transfer." 3. Add a beneficiary by entering their details. 4. Review the transaction details and confirm. Ensure you have sufficient funds and account for applicable fees.
Yes, international transfers incur the following fees: • Service fee: USD $25.00. • Currency conversion fee: 0.05% of the transaction amount.
• Domestic transfers: Within 24 hours. • International transfers: 2–5 business days, depending on the destination bank.
We use cutting-edge security technologies, including: • Multi-factor authentication (MFA). • End-to-end encrypted transactions. • Microchip-enabled debit cards. • Real-time fraud detection and monitoring systems.
Contact us immediately at +852-8197-5025 or email accounts@capassethk.com. Our team will investigate and secure your account. 15. How can I protect my debit card and PIN? • Memorize your PIN and avoid writing it down. • Use a strong and unique password for your account. • Regularly monitor your account activity for any unusual transactions. • Report lost or stolen cards promptly.
We are committed to protecting your personal data. For a detailed explanation, please refer to our Privacy Policy.
Accounts with no activity for six months may be classified as dormant. A reactivation request, along with verification documents, will be required to regain access.
Yes, your funds are safeguarded under relevant regulations from the Hong Kong Monetary Authority (HKMA) to ensure your financial security.
Call our activation hotline at +852-8197-5025 and provide your account details.
Immediately report the issue to us at +852-8197-5025 or email cards@capassethk.com. We will block your card and issue a replacement.
Yes, our debit cards are enabled for international use. A 1.5% currency conversion fee applies to foreign transactions.
Complete the required forms (Inheritance Claim Form and New Account Application Form), and submit the necessary documentation. Once verified, the inheritance funds will be credited to your account.
No, inheritance funds must first be processed through an offshore account with us to ensure compliance with international banking regulations.
• Clear your browser cache. • Ensure your browser is up to date. • If the issue persists, contact support@capassethk.com.
You can reach us by: Phone: +852-8197-5025 Email: support@capassethk.com Address: Suite 3408B, Gloucester Tower, The Landmark, 11 Pedder Street, Central, Hong Kong.
Log in to your account, go to the "Profile" section, and submit changes. Some updates may require additional verification.
Send a written request to accounts@capassethk.com. After resolving all pending transactions, your account will be closed.
Comprehensive Financial Services Tailored to You
Investment Portfolio Management
Tailored investment strategies to help you grow and manage your wealth. Our experienced financial experts craft diversified portfolios that align with your risk profile and financial goals.
Fixed Deposit Receipts (FDR)
A reliable savings solution that offers guaranteed returns over a fixed term. Our FDR products are low-risk investment options for those looking to preserve capital while earning steady interest.
Deposit Pension Scheme (DPS)
A secure investment plan designed to provide long-term financial security. DPS allows individuals to make regular contributions, accumulating capital for retirement or future financial needs.
Custom Wealth Management Solutions
Personalized strategies designed to meet your unique financial needs. From retirement planning to tax optimization, we create bespoke plans that help you build and protect your wealth.
Personal and Corporate Offshore Accounts
We offer low-fee, fast, and secure transfers across borders, ensuring smooth cross-country financial operations. Facilitate seamless international transfers with our efficient offshore banking services.
Empowering Growth Through Numbers
Our milestones reflect the trust and success we've built with our clients worldwide.
1.4M+
Account Holders
$2.3B
Total Assets
40
Total Branches
$2.87B
Shareholders’ Funds